How to use this checklist
Print per room. Initial each zone. Supervisor spot-checks 10–20% of turns. Lost-and-found protocol: tag, photograph where permitted, log room number and time, and hand to front desk same shift. Items are never held in carts overnight. Sharps and biohazard finds follow property escalation rules and are logged separately from standard maintenance flags.
Aligns to most brand SOPs; replace restock par with your brand standard.
Checkout turnover checklist (step by step)
- Knock, announce, ventilate; photo pre-condition if damaged
- Trash: collect all bins, reline, stage recyclables per property rule
- Bed: strip all linen, inspect mattress/pillows, make to brand standard
- Bathroom: toilet, shower/tub, sink, mirror, fixtures; grout spot-treat; mop floor
- Dust: headboard, nightstands, desk, lamps, sills, baseboards spot
- Floors: vacuum carpet edge-to-edge or mop hard floors; spot-treat stains
- Restock: towels, toilet paper, soap, coffee per par; confirm counts
- Function check: lights, TV/remote, HVAC, curtains, safe, minibar exterior
- Final touch: fold, straighten, odor check, thermostat set, door locked
- Log: time out, initials, flag maintenance issues to front desk via text message
Stayover vs checkout — what's different
| Task | Stayover | Checkout |
|---|---|---|
| Linen change | Towels unless declined | Full change |
| Bathroom | Touch-up disinfection | Full disinfection + floor mop |
| Floors | Touch-up | Full vacuum/mop |
| Restock | Top-up | Full par reset |
| Time target | 15–20 min | 30–45 min |
Time targets vary by room size and condition. Supply list per cart: disinfectant, neutral cleaner, glass cleaner, grout brush, microfiber by color zone, vacuum with crevice tool, mop and wringer, liners, gloves, and restock caddy counted to par. Carts are staged per floor to cut elevator trips, which is the largest hidden time loss in high-rise Jersey City and Manhattan properties.
Staff accordingly.
Supervisor inspection (5-minute pass)
- Bathroom touch test: fixtures, mirror, floor corners
- Bed corners and linen stains
- Dust swipe: nightstand, desk, sill
- Floor edges and under-bed pull check (sample)
- Restock count vs par, lights/HVAC, odor
Log pass/fail per room. Re-clean fails same shift where schedule allows.
Typical turnover pricing NJ
| Turnover type | Typical NJ range |
|---|---|
| Stayover | $18–$35 / room |
| Checkout | $28–$55 / room |
| Deep turnover add-on | $55–$120 / room |
Maintenance flags to report on every turn
Burned-out bulbs, running toilets, low water pressure, cracked grout, stained linens, faulty locks/safes, HVAC noise, and remote/battery failures. Crews log room number, photo where permitted, and time-stamp, so engineering clears issues before the next check-in and review scores are protected.
When to outsource turnover
Outsource when occupancy exceeds 70%, weekend checkouts cluster, or inspection fails rise. A local crew from 107 Vesey St, Newark, NJ 07105, United States covers Bergen, Essex, Hudson, Passaic, Union + Jersey City/Newark/Secaucus/Manhattan Seasonal planning: summer occupancy and stadium concert season raise checkout volume June through September; holiday parties raise banquet resets November through January. Locking surge rates in the annual scope keeps December and July invoices predictable instead of negotiated under pressure.
without adding headcount.
Frequently Asked Questions
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Premium Cleaning Services has kept offices, hotels, restaurants and medical buildings clean across Northern New Jersey (Bergen, Essex, Passaic, Hudson and Union counties) and New York City since 2012. We are based in Newark, so when something needs attention, a nearby team is on it. Start with a free walkthrough and a written scope before you commit.
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